Expanding Access to Professional Development

NHSA uses e-learning to remove barriers and empower Head Start professionals at every stage of their careers.

National Head Start Association
Dr. Bergeron
Deputy Director | Community Engagement Innovation
MISSION

To coalesce, inspire, and support the Head Start field as a leader in early childhood development and education

INDUSTRY

Early childhood education

HEADQUARTERS

Alexandria, VA

FOUNDED

1974

LEARNING AUDIENCE

Head Start educators, staff, and parents

Equipping Head Start professionals nationwide
W

hen Dr. Deborah Bergeron joined the National Head Start Association (NHSA) in 2021, she saw an opportunity for the organization to lead in a way it never had before: by becoming an online hub for professional development.

“NHSA has always done excellent in-person professional development conferences,” says Dr. Bergeron. “But we knew that expanding our online presence could make learning more accessible and equitable, which is what Head Start is all about.”

Head Start supports school readiness for young children via programs for pregnant women and children from birth to age five. It often serves income-eligible families facing housing instability or other challenges. NHSA advocates for these programs at the national level and provides essential resources, training, and support to the professionals who lead them.

As the voice for Head Start programs around the country, NHSA considers training a key part of its work supporting the field.

“My focus is making sure that Head Start programs have everything they need, from recruitment and onboarding to in-service training, leadership development, compliance, and community building,” says Dr. Bergeron. “E-learning has significantly changed the game for us in all of those areas.”

A diverse group of students drawing on a large sheet of paper with markers
Improving access to professional development

In a recent meeting, a graduate of NHSA’s Child Development Associate certification program held up her certificate and said, “I think I want to go to college now.”

Moments like this, says Dr. Bergeron, reflect the broader impact of NHSA’s digital learning programs. “A lot of our learners didn’t finish high school, or only recently earned a GED,” she explains. “They may not think of themselves as an academic person. Our programs help them see their own potential—and take pride in it.”

By removing geographic, technical, and time-related barriers, NHSA’s learning model opens up professional development opportunities to more people, improving school readiness for more children and their families. It’s especially impactful for rural programs or for busy parents who can’t attend in-person training.

“E-learning is not a replacement for in-person learning,” Dr. Bergeron emphasizes. “It’s an expansion. It brings more people in. It opens up more seats at the table.”

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A
lot
of
our
learners
didn't finish
high
school,
or
only
recently
earned
a
GED.
They
may
not
think
of
themselves
as
an
academic
person.
Our
programs
help
them
see
their
own
potential—and
take
pride
in
it
Dr. Deborah Bergeron, Deputy Director
Online resources for lifelong results

Beyond online courses and certifications, NHSA supports professional development with digital portfolios and badges. Unlike a paper certificate that might be forgotten, a digital portfolio builds on itself and serves as a powerful tool for career advancement. And because it’s all online, it’s easy to access, update, and share.

“A digital portfolio allows learners to look back on their training over time and envision their next steps,” says Dr. Bergeron. “Even if they leave Head Start, it’s theirs for life,” she adds.

NHSA encourages learners to share their accomplishments publicly on LinkedIn and other platforms, both to celebrate their progress and to inspire others in the Head Start community to grow.

“We want our learners to walk away not just learning something new,” says Dr. Bergeron, “but feeling like they’ve earned something meaningful they can build on.”

Two students using rulers and pencils to draw on a large sheet of paper